Library Assistant – Casual

• Performs circulation duties including processing in-coming and out-going library materials, holds, fines, and registration of new memberships.
• Schedules computer and technical support appointments.
• Provides basic reference, reader’s advisory and technological services directly to the public, in person or by phone, through knowledge of databases and available resources.
• Oversees reception by greeting the public, answering the telephone and directing calls to the appropriate party.
• May register patrons for library programs.
• Assists patrons with research through knowledge of databases and available resources.
• Demonstrates a good working knowledge of programs and services offered by the Library and is able to promote services, programs, and fundraising initiatives.
• Assists with collection maintenance as directed.
• Resolves customer concerns and complaints, refers to CEO when required.
• Maximizes the appeal of the collection through displays, interactive activities and ensures shelf reading is completed.
• Responsible for keeping circulation desk stocked with supplies.
• Knowledgeable in Library policies and procedures, able to explain and enforce library policies to patrons.

• Processes payments for lost/damaged materials, fines, program fees, and room rentals.

• May direct the work of Pages when required.
• May be responsible for opening and closing the Library in accordance with established procedures.
• Follows health and safety policies and procedures, the Occupational Health and Safety Act and other relevant regulations to ensure a safe working environment.
• Maintains working knowledge of Library Board and Municipal policies and procedures.

• Post-secondary degree or Community College Diploma in Library Studies required.
• One (1) year previous experience or equivalent in a public library setting.
• First Aid and CPR Certification.
• Professional proficiency using Microsoft Office, demonstrated competency with current information technology.
• Ability to work independently and effectively within a team.
• Strong verbal and written communication, public relations/customer service skills are required.
• Experience with Horizon, Libby and Bibliocommons is considered an asset.

• Work involves direct contact with the public. Exposure to disagreeable people and situations can be expected.
• Casual, Part-Time position with varying hours to include day, evening, and weekend shifts and no minimum hours of work guaranteed.
• Moderate physical activity is expected including: Lifting heavy boxes (up to 30 lb), shovelling walkways, and shelf shifting.

• Casual, Part-time position – no guaranteed hours of work
• 2025 Library Hourly Pay Range - Grade 6:  $27.65 - $33.95 per hour
• OMERS Pension Plan
• Criminal Background Check is required for all Employees over 18 years of age (cost to be reimbursed by the Township upon submission of receipt)